* Explain financial requirements and insurance/third party payor hospitalization benefits to the patient or responsible party.
* Interpret and provide information regarding patient’s copayment responsibilities and any applicable coinsurance, deductible, and lifetime maximums.
* Collect patient liabilities.
* Arrange and follow up on payment plans for patients.
* Apply appropriate Community Benefit and Prompt Pay discounts as applicable.
* Meet with patients who have exhausted Medicare benefits and evaluate for additional payment sources.
* Meet with patients lacking proper benefits for behavioral health services and evaluate for additional payment sources.
* Review long length of stay patients to ensure proper coverage.
* Follow up on missing insurance/financial forms identified by the Registration team.
* Complete Missed MSP questionnaire to finalize insurance billing bundle.
Special Requirements:
* Minimum 3 years of insurance benefit experience required.
* Epic experience preferred.
* Health Insurance Navigator Certification preferred.
Schedule: 40/80 Full Time Days - Mon-Fri 7am-3:30pm.
This job is a permanent replacement for a striking employee and is classified as a 'regular' employee under the National Labor Relations Act. Employment conditions are subject to hospital standards and policies.
About Care New England Health System: Care New England and its member institutions, including Butler Hospital, are committed to advancing medical research, attracting top doctors, and providing innovative health services.
EEOC Statement: Care New England is an equal opportunity employer, considering all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Ethics Statement: Employees are expected to conduct themselves in accordance with organizational ethical standards, including hospital policies, mission, vision, and values.
Americans with Disabilities Act Statement: Applicants and employees with disabilities must be able to perform essential job functions with or without reasonable accommodations, as determined on a case-by-case basis.
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