Retail Team Member - Wokingham
Location:
Wokingham
Hours:
3 Days, 10 Hours Per Week
Pay rate :
£12.60 Per Hour (including paid breaks)
Join Our Retail Team!
At COOK, our shops are active community hubs, thanks to our warm, knowledgeable, and caring Retail Team. We’re looking for remarkable individuals to host customers just like they would at home.
The Role
1. Provide exceptional customer service, prioritizing the customer’s experience.
2. Assist customers with menu planning, catering advice, and inform them about offers and promotions.
3. Maintain shop cleanliness, ensure stock is replenished and rotated, and keep freezers full.
4. Operate the till efficiently and accurately.
5. Handle shop paperwork and legal checks appropriately.
6. Open and close the shop, including cashing up.
7. Check deliveries, assist with stock taking, and place orders as needed.
8. Maintain a professional appearance with apron and name badge at all times.
Good to Have
While being a foodie is a plus, we will train you on our products, their origins, and suitable dishes. Experience is not necessary, but retail or customer-facing experience is advantageous.
Additional Information
If you meet most of these criteria but not all, don’t worry—we value potential.
Benefits
* Paid breaks
* Paid leave for birthdays, moving house, becoming a grandparent, or children starting school
* Staff profit share
* Wellbeing program
* 30% staff discount
* Access to CookieJar Smart Spending discounts and free food perks
* Team meals, events, and away days
* Being part of a B-Corp-certified business committed to sustainability, community, and people
About COOK
We are an independent, family-owned B Corp that cares deeply about our food, our people, and doing the right thing. Our vision is to create an inclusive environment where everyone feels they belong. If you want to grow with us, please apply.
Starting pay is £12.30 during the engagement period.
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