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Head of department, resolution strategy, operations and cass

London
PSR Limited
Head of department
€90,000 a year
Posted: 6 April
Offer description

## **This cookie notice applies to the Workday Careers website****A cookie**are widely used for website’s functionality, or to make it operate more efficiently, as well as to provide information to the owners of the site.* We use re-targeting (which is a cookie-based technology) that uses simple Javascript code to anonymously 'follow' our audience all over the Web. We use this technology to target individuals for advertising campaigns.To understand how the FCA collects and processes personal data please refer to the .have been set, visit or .To find information relating to other browsers, visit the browser developer's website.To opt out of being tracked by Google Analytics across all websites, visit .## **Banner**.We use re-targeting (which is a cookie-based technology) that uses simple Javascript code to anonymously 'follow' our audience all over the Web.# **Accessibility Statement**This accessibility statement applies to content published on thedomain and its sub-domains. It does not apply to content on https://www.fca.org.uk/ or other domains.This website is run by the Financial Conduct Authority. We are committed to inclusive design and ensuring that our web content is accessible to all.For example, that means you should be able to:* zoom in up to 300% without the text spilling off the screen* navigate most of the website using just a keyboard* navigate most of the website using speech recognition software* listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)We’ve also ensured that the text is clear and easy to understand. has advice on making your device easier to use if you have a disability.## **How accessible this website is**We know some parts of this website are not fully accessible:* Checkboxes are not accessible using standard voice commands.* Some radio buttons are not given group titles when tabbing to them using a screen reader.* Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed.* The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader.## **Feedback and contact information**If you need information on this website in a different format contact us and tell us:* the web address (URL) of the content* your name and email address* the format you need – for example large print, braille or audio## **Reporting accessibility problems with this website**We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.## **Enforcement procedure**The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, .## **Technical information about this website’s accessibility**The Financial Conduct Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.## **Compliance status**This website is partially compliant with the AA standard, due to ‘the non-compliances’ listed below.## **Non-accessible content**The content listed below is non-accessible for the following reasons.## **Non-compliance with the accessibility regulations*** Checkboxes are not accessible using standard voice commands such as “Click checkbox” and can only be accessed by using “Tab” commands. This fails WCAG 2.1 success criterion 1.3.1 (*Information & Relationships*).* Some radio buttons are not given group titles when tabbing to them using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 (*Information & Relationships*).* Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. This fails WCAG 2.1 success criterion 1.3.1 (*Information & Relationships*).* The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 (*Information & Relationships*).## **What we’re doing to improve accessibility**We are actively engaging with our site developers and independent accessibility professionals to address the issues above and improve overall accessibility with the eventual goal of attaining full WCAG AA compliance.## **Preparation of this Accessibility Statement**This statement was prepared on 22nd July 2021. It was last reviewed on 22nd July 2021.This website was last tested on 02/02/2021. Testing was carried out by Blazie Engineering using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test.**Head of Department, Resolution Strategy, Operations and CASS (ReSOC)****The Role** An exciting opportunity has arisen to take on the role of Head of Resolution Strategy, Operations and CASS (ReSOC). **Key responsibilities:** and culture, ensuring the department has the skills, capacity and leadership Deliver outcomes through others by building strong relationships and using effective coaching, influencing and negotiation skills.**Skills/Experience Required** criteria for a role will go through to the next stage of the recruitment process. In cases of high application we may progress applicants whose experience most closely matches the role’s key requirements. (To learn more about the Disability Confident Scheme Significant experience of managing and influencing key stakeholders, including senior decision makers internally and externally.In-depth experience of client assets arrangements or demonstrating a keen desire to deepen existing experience. Significant experience in leading teams through fast paced, difficult and complex situations and good judgement under pressure.Strong ability to build and deepen relationships across a wide ranging internal and external landscape. Strong communication skills, both written and oral (ability to convey complex issues in a coherent, logical, and compelling way, including communicating technical or legal issues to non-specialist audiences).Exceptionally strong judgement, supported by highly developed analytical skills and high levels of diligence; can demonstrate making challenging, risk-based decisions in a complex and changing regulatory landscape.An ability to get up to speed on new issues quickly and innovative thinking for how to deal with new complex problems most effectively.Experience of role modelling strong leadership behaviours in line with organisational values. The ability to inclusively lead a group of talented individuals with a wide variety of professional expertise, experience, and backgrounds.An open and flexible management style and the ability to communicate effectively with a wide-ranging audience with different skills and perspectives. As an inclusive employer, we are open to considering flexible working arrangements, including job shares. Please inform your recruiter if you wish to apply for this role on a flexible basis. As part of the FCA’s on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from.If you have an accessibility requirement, disability, or condition that means you might require changes to the recruitment process, please contact your recruiter to discuss this further. Our aim is to make you application as easy as possible, and your recruiter will be happy to work with you to make any necessary arrangements where possible. **Benefits**
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