About itas Itas in on a mission to deliver the perfect solution for their customers to empower them and give them the freedom to do what they do best. Trusted by our customers for over 20 years, itas has been built on referrals from customers and IT professionals that love the expert yet personal service we offer. Our expert teams are handpicked for their knowledge, great sense of humour and the fact that they are passionate about what they do. We invest in our people, whether that be coaching and mentoring or support with gaining professional qualifications (such as AAT) or other job specific qualifications, such as Sage product accreditations and other vocational courses, like ‘Train the Trainer’. This has allowed us to promote from within on several occasions. Strategic Support Executive (Business Projects, Strategy & Executive Support to the Managing Director) About the Role This is a high-impact, hybrid role combining strategic project support, cross-functional collaboration, and executive assistance to the Managing Director. You will operate at the centre of the business — helping translate strategy into action, driving key initiatives forward, and ensuring the Managing Director is optimally supported in both operational and strategic priorities. What You’ll Do Strategic & Business Projects Support the development, tracking, and execution of company-wide strategic initiatives. Conduct research, analysis, and prepare briefing papers to inform decision-making. Monitor project milestones, risks, and dependencies across multiple business functions. Create high-quality board packs, presentations, reports, and business cases. Assist in annual planning, quarterly reviews, and strategic roadmapping. Identify process improvement opportunities and support implementation. Cross-Department Collaboration Act as a central coordination point across departments to ensure alignment on key priorities. Facilitate cross-functional meetings, ensuring clear outcomes and follow-through. Track actions and ensure accountability across leadership teams. Support internal communications on strategic initiatives and company updates. Executive Support to the Managing Director Provide proactive diary management, prioritisation, and meeting preparation. Prepare agendas, briefings, talking points, and follow-up actions. Manage sensitive communications and confidential information with discretion. Anticipate needs and remove obstacles to maximise the Managing Director’s effectiveness. Support stakeholder engagement, including clients, partners, and board members. What You’ll Bring Strategic & Analytical Capability Strong business acumen with the ability to understand commercial drivers. Experience supporting strategic initiatives or business transformation projects. Excellent analytical and problem-solving skills. Ability to synthesise complex information into clear insights and recommendations. Organisation & Execution Excellence Exceptional organisational skills with the ability to manage multiple priorities. Strong project coordination and follow-through capabilities. High attention to detail without losing sight of the bigger picture. Confidence working in a fast-paced, evolving environment. Communication & Influence Excellent written and verbal communication skills. Professional presence with the ability to engage stakeholders at all levels. Collaborative mindset with strong relationship-building skills. Confidence facilitating meetings and driving accountability. Executive Support Experience Prior experience supporting senior leadership (ideally C-suite level). Strong discretion and judgement when handling confidential matters. Ability to anticipate needs and think two steps ahead. Personal Attributes Proactive and self-motivated. Commercially aware and strategically curious. Calm under pressure and solution-oriented. Trusted partner with high integrity. If you meet most of the essentials, please apply—you don’t need to tick every single item perfectly. We value transferable skills and growth potential. How we work & what we offer Positive environment & hybrid working (Must be able to attend Mold office minimum of 3 days per week). Competitive salary (we benchmark fairly; happy to discuss early). Casual dress supplied uniform where needed. 23 days annual leave (increasing with service). Early finish twice a month. Birthday and personal day off. Pension, healthcare cash plan, EAP, life insurance, flu jabs. Paid volunteering time and company events. Please note that salaries are individual. Years of experience, industry knowledge, degree etc. all have an impact on salaries. External agencies are kindly requested not to contact the company regarding this position. ITAS is an equal-opportunity employer and embraces diversity and inclusion. Job Types: Full-time Salary: Dependent on experience Schedule: Monday to Friday