Welcome to Charters, where local knowledge and strong values come together to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we have 10 offices and over 150 staff dedicated to assisting our customers. Our team’s extensive industry expertise and local insight help people find, sell, and let their properties.
We are excited to offer an opportunity to join our dynamic team as a Property Manager in our Fareham office. This position offers an OTE of up to £30,000.
About the Role
* Maintain up-to-date knowledge of property management standards and expectations.
* Work towards achieving property owners' goals regarding maintenance and budgets, while meticulously maintaining property records.
* Provide excellent customer service to Landlords, Tenants, and Third-party contractors.
* Build and maintain ongoing relationships with Landlords and Tenants, serving as their main point of contact.
* Uphold property safety standards and legal requirements.
* Liaise with contractors, tenants, and landlords to oversee repairs and ensure properties are maintained to high standards.
* Address tenant complaints promptly and enforce property standards and legislation.
* Arrange and book property inspections as required.
* Serve notices to end tenancies or increase rental values.
* Ensure properties in your portfolio are legally compliant.
Candidate Qualities
* Strong problem-solving skills and excellent communication abilities.
* Customer service-oriented with a confident demeanor.
* Ability to manage tight deadlines and handle difficult conversations effectively.
* Manage multiple tasks simultaneously, prioritizing urgent or important matters.
* Confident in leading conversations and managing expectations of all parties involved.
What We Offer
* Access to our smart spending app with discounts at over 900 retailers and resources to support your wellbeing.
* Free counselling sessions through our Employee Assistance Programme.
* Option to purchase up to 5 additional days of holiday annually.
* Smart Tech Scheme for gadgets and appliances.
* Cycle2Work Scheme to promote sustainability.
* Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
* Competitive salary with incentivized bonuses based on performance.
* Recognition through special days and service celebrations.
* Retirement planning support via pension schemes.
* Funding for professional qualifications to support career growth.
* Company socials to foster team spirit and fun.
We value diversity and inclusion, welcoming applicants of all backgrounds, abilities, and perspectives.
Join us and be part of a workplace that values you. Apply today!
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