3-Month Contract | East Kilbride | Inside IR35 | On‑Site
We’re looking for an on‑site IT Support Engineer to support around 60‑70 users across a broad mix of hardware, software, applications, and basic networking. You’ll be the sole IT presence on‑site, backed by a remote Infrastructure team for escalations.
Key Responsibilities
* Provide hands‑on 1st/2nd line IT support for laptops, desktops, Windows 10/11, O365, Teams and business applications
* Work on incidents and service requests via the ticketing system
* Support onboarding/offboarding, account setup and device deployment
* Troubleshoot and maintain label printers, scanners, network points, WiFi, routers
* Install, configure and decommission end‑user devices
* Basic network support including patching and connectivity troubleshooting
* Hardware repair support and data migration, plus vendor coordination
* Manage inventory and stock of IT equipment
* Handle IT equipment disposal following internal processes
* Support global IT teams with local hands‑and‑feet tasks
* Create/update knowledge base articles for end‑users
* Be visible on‑site proactive walk‑arounds and user engagement
What We’re Looking For
* Solid experience as an IT Support Engineer / Desktop Support Engineer / IT Support Analyst
* Comfortable working independently as the sole on‑site engineer
* Strong knowledge of Windows, O365, Teams and common enterprise software
* Confident troubleshooting hardware and basic networking issues
* Excellent communication, organisation and user‑facing skills
Why This Role?
* 3‑month contract with immediate start
* Balanced hardware + software workload
* Autonomy, variety and global IT team support
* Modern environment with new equipment
If you’re an IT Support Engineer, Desktop Support Analyst or IT Support Analyst and looking for a varied and rewarding position then apply now for immediate consideration.
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