The Door and Window Centre Ltd was formed in February of 1989 by two Brother-in-laws with in excess of 35 year’s experience within the business. The Door and Windows Centre Ltd has developed and grown whilst remaining a family run business. Our business is based on recommendation alone, and as such we do not employ high pressure sales staff or advertise other than in the local business and telephone directories. Owing to a retirement we are looking for a new part time office secretary after 22 years of service. The Job would be three days a week (Friday essential the other two days negotiable) 10am-4.30pm, Salary £17,000.00 / £20,000.00 P/A. depending on experience. Key Responsibilities
* Organise appointments, liaise with customers to keeping them updated
* Manage calendars and schedule appointments as necessary
* Answer phone calls & respond to email questions and requests in a timely manner
* Scan, photocopy and file documents as needed
* Maintain customer files, ensuring customer information is up to date on a database, Microsoft excel and word
* Complete insurance backed guarantee certification for completed installs
* Chase overdue payments and send statements
* Support the sales and fitting team with administrative tasks
* Liaise with suppliers when required
* Raise invoices via Quickbooks
* Basic finance duties using Quickbooks
* Ensuring the office runs smoothly & efficiently
* Other general administrative duties
Person Specification
* Excellent communication and numeracy skills
* Working knowledge of QuickBooks
* Working knowledge of Microsoft Office (Word, Excel, etc)
* Strong organisational skills
* High level of accuracy and attention to detail
* Ability to work alone and as part of a team
* Excellent customer service skills
* Previous work experience in a similar role
* A willingness to learn
* A confidence to add ideas to help the company evolve.
Company Benefits
* 28 Days Paid Holiday to include Bank Holidays (pro rata)
* Gov Pension Scheme
* Half Hourly Lunch
* Birthday day off
* Christmas bonus
6-month probation period to be completed.