The Growth Development Team leads the creation and delivery of ambitious projects designed to grow Whoosh sales and enhance the customer experience. Operating in a rapidly expanding market, we develop new functionalities and propositions that are often complex and involve a wide range of stakeholders. To thrive in this role, you’ll bring adaptability, confidence working with ambiguity, strong data-led thinking, and excellent communication skills. Managing projects that grow the Whoosh business - developing and delivering complex initiatives, adapting plans as needed. Building strong, collaborative relationships across Technology, CEC, Retail, Customer, Commercial, Fulfilment, and the wider Online team to enable fast and effective execution. Navigating ambiguity and working with the right teams to create clarity and drive progress. Using a data‑led, analytical approach to identify opportunities, quantify benefits, and assess risks. Leading the communication process throughout the project lifecycle, providing clear, concise, and timely updates to Leadership. Demonstrating strong teamwork and collaboration, actively contributing to the team’s success and supporting others where needed. Supporting and guiding project team members in a values‑led, agile way, testing, learning, and adapting as you go. Evaluating outcomes post‑launch, objectively reviewing project benefits and feedback against the original business case and KPIs. Prioritising effectively in a fast‑paced environment, focusing on what matters most (20:80) and managing multiple workstreams simultaneously. Experience managing complex, cross‑functional projects in a fast‑paced environment. Strong analytical and problem‑solving skills, with a data‑led mindset and confidence working with numbers (including Excel). A solid understanding of retail, alongside a commercial mindset and the ability to identify and shape opportunities. Experience in financial and business planning to support decision making and assess project benefits. Excellent stakeholder management skills, with the ability to engage, influence, and bring others on the journey. Confidence working with ambiguity and shifting priorities, creating clarity where needed. The ability to apply pragmatic, innovative solutions to complex problems. A focus on what matters most (20:80 mindset) and the ability to manage multiple workstreams at once. Experience collaborating with Technology teams or working in a tech‑enabled environment would be preferred.