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Client Services Partner at Pertemps Managed Solutions
Job Title: CCTV Operator
Location: Forward Drive, Harrow, Middlesex, HA3 8NT
Contract: Full-Time, Temporary (Ongoing)
Rate of Pay: £16.19 per hour
Are you an observant and highly organised individual with a passion for community safety? The London Borough of Harrow is seeking a proactive CCTV Operator to support its Environmental Enforcement Team in safeguarding public spaces and enhancing local services.
Your Role & Responsibilities
In this vital role, you’ll be the eyes of the borough—ensuring smooth operations across surveillance and enforcement services. Your key duties include:
* Ensuring all work complies with statutory regulations including Equal Opportunities, Health & Safety, Data Protection, and Council governance policies
* Offering technical support and real-time communication to frontline officers via radio and phone systems
* Managing police and service radio channels, dispatching tasks and responding promptly to calls
* Recording and preparing accurate documentation and evidence for internal departments and external partners, within legal frameworks
* Building and maintaining collaborative relationships with law enforcement, housing associations, and council services to enhance evidence gathering
* Managing your workload and adapting to service priorities as directed by supervisors
* Operating CCTV systems in line with current legislation, policies, and the Code of Practice, within a dynamic Control Centre environment
Ideal candidates will demonstrate:
* Strong knowledge of public safety CCTV procedures and relevant legal and operational standards
* Excellent organisational and time-management skills, able to handle fluctuating priorities
* Professional communication skills with the ability to handle sensitive situations tactfully
* Flexibility to work rotating shift patterns—including evenings, weekends, and public holidays
Why Pertemps?
Pertemps Recruitment Partnership has been a trusted name in staffing for nearly 60 years. Proudly recognised as an Investor in People and featured in The Sunday Times Top 100 Companies to Work For, we’re dedicated to supporting your career development and job satisfaction.
About Harrow
Located just 10 miles from central London, Harrow is the city’s 12th largest borough. Known for its vibrant cultural mix and stellar transport links—just 13 minutes to Euston via Harrow & Wealdstone station—it’s easily accessible via the Metropolitan Line, national rail, and major roads such as the M1 and A406.
To help prevent fraud, your personal details may be shared with Cifas, the UK’s fraud prevention agency. Fraudulent activity may impact your eligibility for services or employment. Learn more at www.cifas.org.uk/fpn.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative and Customer Service
* Industries
Government Administration and Law Enforcement
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