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Service support officer

Port Talbot
NPT Pass
Support officer
€11,952 a month
Posted: 17 November
Offer description

Job details

Job reference REQ04849 | Date posted 12/11/2025 | Application closing date 26/11/2025 | Location Port Talbot Civic Centre

Salary £11,227 - £12,577 per annum (Grade 5 SCP 10 – 17). Package: Generous holiday entitlement, Employee Assistance Programme, Local Government Pension Scheme with 22.4% employer contributions, discounted gym membership with Celtic Leisure and excellent development opportunities. Contractual hours 15 per week on a part‑time basis. Job category/type: Administration and Business Support.

ContractType: Fixed Term – Grant Funded until 31/07/2026

Hours: 15 hours per week (3 days a week)

Location ofpost: Port Talbot Civic Centre

We are currently looking for a Service Support Officer to join Team NPT. The successful candidate will support the Finance Officer by undertaking financial and administrative duties and to assist Senior Management in the effective and efficient delivery of the Catering and Cleaning Services in Primary and Special Schools.

The post will involve working in a busy environment and will also include responsibility for the Catering Oracle food ordering system, provide an Exchequer function for payment of the Council's Creditors, processing of invoices in accordance with Financial Regulations, support the Finance Officer and Service Managers with any aspect of data input to ensure accurate recording and assist in the day‑to‑day management of services.

Experience in an administrative or financial background and data input using spreadsheets is required. Working within a team environment and maintaining high standards is essential.

The successful candidate must be proficient in the use of computer systems, have excellent communication skills, and have the ability to organise and prioritise workload in a busy working environment to meet deadlines.

Applicants should have good knowledge of Local Government finance systems and 4 GCSEs grade A to C (or equivalent) including English and Maths.

Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our schools are equally committed to ensuring the safety and protection of all children and young people and will take action to safeguard their wellbeing.

The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.

Alongside a positive working environment, we offer access to our generous Local Government Pension Scheme, a living wage payment / a competitive rate of pay, a term‑time working contract, and access to the Council's Health & Wellbeing Group.

Welsh Language skills are not required for this role. Applications may be submitted in Welsh – an application submitted in Welsh will not be treated less favourably than an application submitted in English.

We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans.

In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Applicants must meet the essential criteria for the post to qualify for this. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.

At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.

We are committed to providing training opportunities and the professional development of all our employees.

We look forward to welcoming you to Team NPT.

For an informal discussion, please contact Shirley Freeguard, Access Managed Services Operations Manager, on 01639 763423 or email s.freeguard@npt.gov.uk.

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