Are you a strategic leader with a passion for operational excellence, safety, and customer satisfaction? Do you thrive in managing large teams, driving performance, and building strong client relationships? If YES, you could be the General Manager we’re looking for! Why join us? * Lead a regional business unit with a budget exceeding £5 million * Influence strategic growth and operational performance * Hybrid working flexibility * Career development and succession planning opportunities * Work with a dynamic team across residential and field service sites * Be part of a company that values safety, integrity, and continuous improvement What will you be doing? * Lead and manage ESS operations across residential and field service sites * Ensure Health & Safety compliance and promote a safety-first culture * Achieve financial targets: orders, sales, profit, and cash flow * Deliver high-quality service contracts and meet KPIs * Drive continuous improvement and customer satisfaction * Oversee account management, renewals, and customer relationships * Prepare budgets, forecasts, and performance reports * Manage and develop Site Managers, Supervisors, and Field Service teams What do we need from you? * Degree-level technical background or equivalent experience * 5+ years in service management, preferably in logistics automation or MHE * Proven exper...