Role Overview
Senior Property Manager position at a leading independent estate agent in Sutton Coldfield.
Benefits
* Annual salary of £35,000
* Monday to Friday hours only
* Company pension scheme – plan for your future
Your role as a Senior Property Manager
* Ensuring that clients receive legally accurate, practical and timely solutions/responses to their enquiries and problems.
* Overseeing the organisation of EPCs, annual Gas Safety Tests, Electrical Installation Condition Reports, and any risk assessment, ensuring all properties comply with regulations and liaising with landlords if any additional works are required following routine compliance testing.
* Demonstrating full understanding of industry legislation and regulations and training the team accordingly.
* Ensuring the department adheres to its legal and compliance obligations.
* Overseeing repairs, refurbishment projects and insurance claims on behalf of landlords and tenants to maximise the rental return on lettings, liaising with approved suppliers.
* Managing the financial aspects of the tenancy on behalf of landlords (bill payments, working funds and deposit releases) in conjunction with client accounts.
* Managing and overseeing rental payments from tenants on behalf of landlords in accordance with the tenancy agreement, ensuring arrears ledgers are cleared.
* Ensuring your team operates a fair and prompt settlement of the deposit claim and preparing the property for re-letting as quickly as possible.
* Ensuring all property visits are maintained to the highest levels of professionalism when meeting landlords, tenants or suppliers.
* Supporting the team with day-to-day operations, stepping in to a more hands‑on role where needed and to support during times of absence and holiday.
* Taking on and managing more complex situations and handling complaints to ensure a timely and satisfactory outcome.
* Conducting team morning meetings, setting the day's goals and core tasks to be fulfilled.
* Organising, conducting and acting on team one‑on‑one sessions to support, mentor and progress the team in line with their individual goals and company objectives.
Qualifications
* Previous experience in property management of 3–5 years required for this senior role.
* Experience managing and supervising a team is essential.
* Strong communication and people skills – build lasting relationships.
* A proactive, go‑getter attitude – thrives in a fast‑paced environment.
* Solid IT skills and attention to detail.
* A well‑presented and professional approach.
* Punctuality and great organisational skills.
If you are ready to be part of a well‑performing market‑leading agent with a superb local reputation, then we would love to hear from you.
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