Are you a highly organised individual with a passion for customer service and administration? Would you like to work in a small quiet office, in a rural countryside location? If so, we have the perfect opportunity for you!
Job title: Customer Scheduling & Administration Coordinator
Location: Near Ashford, your own transport is required due to the location of our client
Salary: £26,000 - £28,000
Hours: 37.5 hours per week, Monday to Friday, 8:30am - 4:30pm or 9am to 5pm (our client is flexible with hours)
Start Date: May 2026
Hybrid: 1 day a week working from home, once fully trained and after completing your probationary period.
Annual leave: 28 days holiday - which includes all bank holidays and time off between Christmas and the New Year - plus one additional day for employees who attend the company charity fund raising day
Responsibilities
* Calling customers to arrange survey appointments and installation dates
* Managing and coordinating multiple diaries, including staff holidays
* Preparing, updating, and processing installation administration
* Maintaining accurate records and updating internal systems
* Providing day‑to‑day administrative support to the Office Manager and Director
* Handling customer queries politely, professionally, and efficiently
* Assisting with general office duties as required
Qualifications
* An Administration NVQ/Diploma would be advantageous but is not essential.
* Previous experience in office administration is essential.
* Proven diary management/scheduling experience is a must!
* Confident in using Microsoft Excel and Microsoft Office Suite.
* Exceptional communication skills and a professional telephone manner.
* Strong organisational abilities with a keen attention to detail.
* Capacity to work independently and handle pressure when necessary.
* A friendly, polite, and customer‑focused attitude.
Equal Opportunities
Office Angels acts as an employment agency and business. We are an equal‑opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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