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Customer scheduling & administration coordinator

Ashford (Kent)
Office Angels
Administration coordinator
€25,500 a year
Posted: 18h ago
Offer description

Are you a highly organised individual with a passion for customer service and administration? Would you like to work in a small quiet office, in a rural countryside location? If so, we have the perfect opportunity for you!


Job title

Customer Scheduling & Administration Coordinator


Location

Near Ashford, your own transport is required due to the location of our client


Salary

£25,000 - £26,000


Hours

37.5 hours per week, Monday to Friday, 9am to 5pm


Start Date

April/May 2026


Hybrid

1 day a week working from home, once fully trained and after completing your probationary period.


Annual leave

28 days holiday - which includes all bank holidays and time off between Christmas and the New Year - plus one additional day for employees who attend the company charity fund raising day


Key responsibilities

* Calling customers to arrange survey appointments and installation dates
* Managing and coordinating multiple diaries, including staff holidays
* Preparing, updating, and processing installation administration
* Maintaining accurate records and updating internal systems
* Providing day‑to‑day administrative support to the Office Manager and Director
* Handling customer queries politely, professionally, and efficiently
* Assisting with general office duties as required


Qualifications

* An Administration NVQ/Diploma would be advantageous but is not essential.
* Previous experience in office administration is essential.
* Proven diary management/scheduling experience is a must!
* Confident in using Microsoft Excel and Microsoft Office Suite.
* Exceptional communication skills and a professional telephone manner.
* Strong organisational abilities with a keen attention to detail.
* Capacity to work independently and handle pressure when necessary.
* A friendly, polite, and customer-focused attitude.


Next steps

If you'd like to work in a quieter office, all while utilising your skills, then please apply today! Our client can interview immediately.

Alternatively, if you know someone who may be suitable for this role please share their details. If you successfully refer a friend for the above role, you will receive a £100* voucher of your choice! Terms apply*

Please note if your skills match the requirements for the job then you will receive an e‑mail from us (remember to check your junk mail). If you do please call us on 01233 611780 ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Consultant) or Nicola (Elite Consultant).

We look forward to your application.


Candidate Privacy and Equality statements

Office Angels is an employment agency and business. We are an equal‑opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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