Job Description
About Us:
We are a renowned firm of architects with a commitment to designing innovative and sustainable spaces. With our headquarters in Bracknell and two additional offices in the Berkshire and Hampshire areas, we support a growing network of creative professionals. Our internal IT department plays a vital role in empowering our 300 users to work efficiently and collaboratively, ensuring that technology drives our creative vision forward.
The Role:
We are looking for a proactive and experienced Senior IT Engineer to join our close-knit internal IT team of five. You will provide 3rd line support and ensure the smooth operation of our IT infrastructure across all three offices. Working primarily within an Azure and Office 365 environment, you will leverage your general Microsoft expertise to troubleshoot complex issues, implement solutions, and support our team’s creative endeavors.
Key Responsibilities:
* Deliver 3rd line support to a network of 300 users across three offices.
* Maintain and optimize our Azure and Office 365 infrastructure.
* Troubleshoot and resolve technical issues, ensuring minimal downtime.
* Collaborate with the IT team to develop and implement IT solutions.
* Support the rollout of new technologies to enhance efficiency and collaboration.
* Ensure the security and integrity of the firm’s IT systems.
Requirements:
* Solid experience with Azure, Office 365, and general Microsoft technologies.
* Proven ability to provide 3rd line support in a professional setting.
* Excellent problem-solving skills and attention to detail.
* Strong communication skills to support end-users effectively.
* A team-oriented approach with a passion for delivering top-notch IT services.
What We Offer:
* Competitive salary and benefits package.
* The opportunity to work in a creative and collaborative environment.
* Professional growth and development within a dynamic team.
* The chance to play a pivotal role in supporting architectural innovation.