Salary: £33,000 - 48,000 per year Requirements: We need strong experience deploying and managing observability platforms, including Dynatrace, Grafana, and/or Splunk. We need a deep understanding of telemetry signal analysis and performance monitoring. We need experience integrating observability tools with ITSM platforms and DevOps toolchains. We need the ability to troubleshoot complex infrastructure and application issues using monitoring insights. We need solid scripting experience in Python and/or PowerShell for automation and integration. We need familiarity with cloud platforms such as Azure and AWS, and with monitoring containerised environments such as Kubernetes and OpenShift. We need strong problem-solving skills and analytical thinking to draw meaningful insights from data. We need excellent communication skills to convey technical concepts to both technical and non-technical audiences. We need experience working in Agile project environments such as Scrum and Kanban. We need a proactive mindset with a passion for continuous improvement and knowledge sharing. Dynatrace Associate & Pro certifications are required. Splunk Core Certified Power User certification is required. Experience in DevOps or Site Reliability Engineering is desirable. Automation with Terraform or similar tools is desirable. Experience building CI/CD pipelines is desirable. Experience with Docker and Kubernetes for packaging and deployment is desirable. Ability to adapt to new technologies in fast-paced environments is desirable. Responsibilities: We design, implement, and manage observability solutions using industry-leading tools such as Dynatrace, Grafana, and Splunk. We collect and analyse telemetry data, including metrics, logs, traces, and events, to diagnose and resolve system and application performance issues. We integrate monitoring platforms with ITSM tools such as ServiceNow and CI/CD pipelines to enable proactive alerting and resolution workflows. We act as a Monitoring & Observability SME within customer delivery teams. We support incident response activities and postmortems by identifying patterns, root causes, and optimisation opportunities. We work collaboratively with cross-functional teams to define and implement best practices in observability and monitoring. We attend customer and project meetings to present monitoring solutions and technical designs. We proactively identify and highlight risks that could impact solution success. Technologies: AWS Azure CI/CD Cloud DevOps Docker Dynatrace Grafana Support ITSM Kanban Kubernetes OpenShift PowerShell Python ServiceNow Splunk Terraform More: We are Computacenter, and you will be joining our world-class Group Professional Services team of over 1,000 skilled professionals. Our teams operate across the UK, Germany, France, and India, delivering complex, enterprise-grade IT solutions and consultancy across infrastructure, cloud, and modern operations. This role is UK wide and offers the opportunity to work in high-impact delivery teams supporting some of the worlds best-known organisations, helping customers improve visibility, performance, and reliability across their IT estates through proactive insight and incident prevention. last updated 24 week of 2026