Customer Care Manager Leadership of a small team Scunthorpe Based on-site £40,000 - £42,000Client Details Page Group are working with a leading manufacturer within the Construction Sector who are looking to appoint a new Customer Care Manager Description Leadership of a small customer care function Provide support to customers around customer issues and resolution management Own customer complaints from end to end, working with various departments to resolve customer issues Undertake route cause analysis to mitigate recurrence of issues Build strong working relationships with key stakeholders to improve the customer journey Provide a world class service to customer during all interactions Ensure customer data is accurately recorder on CRM systemProfile Strong Customer Service Background Experience working on customer resolution / customer issues Ability to communicate with key stakeholdersJob Offer Monday to Friday role Salary £40,000 - £42,000 Scunthorpe based - on-site