Job Details
End Date: Sunday 08 June 2025
Salary Range: £25,517 - £26,860
We support flexible working – click here for more information on flexible working options
Flexible Working Options: Hybrid Working
Job Description Summary
This is a full-time, 12-month fixed term contract based in Basildon, Essex.
Job Description
* Job Title: Client Services Advisor - Onboarding
* Salary: £25,517
* Location: Phoenix House, Basildon, Essex
* Hours: Full-time, 12-month Fixed Term Contract
* Working Pattern: Hybrid, involving at least two days per week at the office
About this Opportunity
Cardnet is our payment system that enables businesses to accept card payments through various channels, including in-person (POS terminals), online, and over-the-phone payments integrated with e-commerce platforms. This role involves working closely with Cardnet’s VIP clients.
Responsibilities
* Quality Checking Applications
* Processing the onboarding of new merchants
* Providing excellent service through weekly calls and emails
Why Lloyds Banking Group
We are an innovative, evolving business shaping finance as a force for good, empowering our people to innovate, explore, and grow with purpose.
What You’ll Need
* Exceptional customer service skills
* Strong attention to detail and accuracy
* Excellent written and oral interpersonal skills
* Ability to collaborate well within a team
Additional Useful Experience
* Understanding of Excel
* Ability to work under pressure
Working with Us
We are committed to diversity and inclusion, creating an environment where everyone feels they belong and can excel. We welcome applications from under-represented groups and are disability confident, offering reasonable adjustments during recruitment.
Benefits
* Up to 15% pension contribution
* Annual performance bonus
* Share schemes including free shares
* Flexible benefits such as shopping discounts
* 22 days’ holiday plus bank holidays
* Wellbeing initiatives and parental leave policies
Join Us
If you're excited about this opportunity, we’d love to hear from you. At Lloyds Banking Group, our purpose is to help Britain prosper. We focus on making a difference to our customers, businesses, and communities, offering opportunities to learn, grow, and develop.
We prioritize data safety and confidentiality, conducting background checks only after an offer is accepted. We aim to build an inclusive, diverse workforce where everyone can make a meaningful impact.
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