The hourly rate for this role is £13.56 to £15.59 across selected locations in London. No previous experience required; full training will be provided. Do you have a passion for health, wellness, and making a difference? If you enjoy connecting with people, building trust naturally, and helping them find exactly what they need, this could be the role for you. As a Health and Wellness Sales Advisor, you’ll combine expert product knowledge with customer service skills to drive sales and make a real impact on customer wellbeing. You’ll be on the shop floor, creating personalised experiences, sharing expert advice, and helping customers discover solutions that really work for them – all while supporting sales through genuine, feel‑good service.
Responsibilities
* Report to the Assistant Manager and support all health and wellness brands, giving expert, unbiased advice to ensure customers get the best experience every time.
* Use open questions to understand customer needs and offer holistic healthcare solutions and products, including our in‑store and Online Doctor services, and refer to the dispensary or pharmacist when needed.
* Connect with customers and support their diverse health needs using sales and communication skills every day.
* Work in a sales‑based role focused on team success – no performance‑based commission.
* Support the completion of a Healthcare Training Programme at NVQ2 level.
* Keep store shelves stocked, cleaned and tidy, and present them in the best possible way throughout the day.
Essential skills
* Enthusiasm and passion for health and wellness.
* A warm, approachable manner and confidence to start conversations with customers.
* Able to put customers at ease so they feel comfortable sharing sensitive healthcare needs.
* Self‑motivated, sales‑driven and focused on delivering a great customer experience.
* A team player who loves to contribute to the team and store’s success.
* Digitally savvy and comfortable embracing technology and the omni‑channel offering.
* Proactive in learning about new products and services, helping to deliver a seamless and holistic health and wellness experience.
* Prepared to complete a Healthcare Training Programme (NVQ2).
Desirable skills
* Experience working towards sales targets.
* Experience in a healthcare or wellness setting.
Benefits
* Boots Retirement Savings Plan.
* Discretionary annual bonus.
* Generous employee discounts.
* Enhanced maternity/paternity/adoption leave pay and a gift card for anyone expecting or adopting a child.
* Flexible benefits scheme.
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Exclusions may apply, eligible roles only. Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.
We are proud to be an equal opportunity employer, passionate about embracing diversity of our colleagues and providing a positive and inclusive working environment for all.
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