Payroll clerk

DCS Multiserve Ltd is a rapidly growing facilities services provider that began in the North East of England and has expanded to deliver national coverage. The company specialises in cleaning, labour, and facilities management, with a strong focus on quality service and competitive pricing. Service delivery is system-driven and tailored to the specific requirements of each client, helping build long-term partnerships. DCS Multiserve has grown from its roots in Tyne and Wear, Teesside, Northumberland, and County Durham, earning continued trust from clients who retain its services over many years and is UK wide. This commitment to reliability and service excellence underpins a stable and supportive environment for team members.

Role Description The Payroll Clerk is a part-time, on-site position based in Newcastle Upon Tyne. In this role, the Payroll Clerk will accurately process weekly and monthly payrolls, ensuring that all employees are paid correctly and on time. Day-to-day responsibilities include maintaining payroll records, inputting and updating employee data, calculating hours, overtime, and deductions, and reconciling payroll reports. The Payroll Clerk will manage payroll queries from employees and managers, resolve discrepancies, and escalate issues when needed. The role also involves assisting with statutory payments, supporting payroll-related audits, coordinating with the accounting team on payroll journals, and ensuring adherence to company policies and relevant legislation and registering staff on payroll and HR systems.

Responsibilities

• Process payroll for employees accurately and on time
• Maintain payroll records and documentation
• Assist in resolving payroll discrepancies
• Collaborate with the HR department to ensure accurate employee data when sending contracts and letters
• Set up new employees on HR and payroll portal
• Prepare reports related to payroll activities
• Managing payroll and HR email boxes for payroll and employment queries
• Stay updated on payroll regulations and compliance requirements
• Support with data entry tasks related to payroll processing
• Utilise accounting software such Sage and Nest
• Analyse payroll data to ensure accuracy and completeness
• Answering telephone calls

Skills

The ideal candidate should possess the following skills:

• Proficiency in analysing payroll data
• Knowledge of Human Resources practices related to payroll
• Strong data entry skills
• Familiarity with Accounts Payable processes
• Experience with accounting software like Sage and Nest
• Attention to detail and accuracy in payroll processing
• Ability to work effectively in a team environment
• Excellent communication skills to interact with employees regarding payroll matters