Overview
We are seeking a dedicated and reliable Emergency Accommodation Officer to join a local authority team in North London. This role involves overseeing a hostel that provides temporary accommodation for families experiencing homelessness, ensuring a safe, supportive, and well‑managed environment.
Responsibilities
* Maintain high standards of health and safety, focusing on fire safety compliance.
* Carry out essential administrative duties.
* Deliver excellent customer service, supporting residents with professionalism, empathy, and respect.
* Work flexible shifts between 7:00 am and 10:00 pm, including weekends and some bank holidays, with time off in lieu.
Qualifications
* Solid understanding of housing or supported accommodation settings.
* Strong organisational skills.
* Ability to manage challenging situations calmly and effectively.
Benefits
This is an excellent opportunity to make a meaningful difference within the community while working in a dynamic and supportive environment.
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