Senior Recruitment Consultant - Connecting Cyber Security Professionals across the US & UK
Are you passionate about IT, love solving technical challenges, and enjoy working closely with customers? We're looking for an enthusiastic ICT Engineer to join our dynamic team! π»β¨
* Be the go-to expert for our customers' IT needs, supporting hardware, software, and network issues. π₯οΈπ§
* Take full ownership of technical issues and resolve them efficiently. β
* Collaborate with your team and share your expertise to help others grow. π€
* Conduct root cause analysis and implement solutions to prevent recurring issues. ππ‘
* Support both on-site and remote customers (up to 20% travel). π
What We're Looking For π―
* Strong knowledge of Windows Desktop & Server environments πͺ
* Experience with Microsoft Office 365, Exchange, and Azure βοΈ
* Handsβon with Active Directory, Group Policy, DNS, DHCP, and VPNs π
* Networking and firewall skills (Cisco, HP, Watchguard, SonicWALL) π
* Familiarity with virtualization technologies like VMware & HyperβV π₯οΈπΎ
* Storage technologies (NAS, NetApps, Synology) and SQL Server knowledge ποΈ
* Strong customer focus, initiative, and organizational skills π
Qualifications & Experience π
* BSc or MSc in Computer Science, IT, or a related field
* 1+ years' experience in IT support or a technical service desk environment
* SaaS company experience is a plus! π
Perks & Benefits π
* Competitive salary π°
* Flexible working options π
* Pension contribution up to 3% π
* 25 days' annual leave including bank holidays π΄
* Fun team events: BBQs, charity hikes, golf days, and more! π
Why Join Us? π
If you love solving IT puzzles, working with a friendly, supportive team, and want a role where you can grow your skills, this is the perfect opportunity!
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