Senior Recruitment Consultant - Connecting Cyber Security Professionals across the US & UK
Are you passionate about IT, love solving technical challenges, and enjoy working closely with customers? We're looking for an enthusiastic ICT Engineer to join our dynamic team! 💻✨
* Be the go-to expert for our customers' IT needs, supporting hardware, software, and network issues. 🖥️🔧
* Take full ownership of technical issues and resolve them efficiently. ✅
* Collaborate with your team and share your expertise to help others grow. 🤝
* Conduct root cause analysis and implement solutions to prevent recurring issues. 🔍💡
* Support both on-site and remote customers (up to 20% travel). 🚗
What We're Looking For 🎯
* Strong knowledge of Windows Desktop & Server environments 🪟
* Experience with Microsoft Office 365, Exchange, and Azure ☁️
* Hands‑on with Active Directory, Group Policy, DNS, DHCP, and VPNs 🌐
* Networking and firewall skills (Cisco, HP, Watchguard, SonicWALL) 🔌
* Familiarity with virtualization technologies like VMware & Hyper‑V 🖥️💾
* Storage technologies (NAS, NetApps, Synology) and SQL Server knowledge 🗄️
* Strong customer focus, initiative, and organizational skills 🏆
Qualifications & Experience 🎓
* BSc or MSc in Computer Science, IT, or a related field
* 1+ years' experience in IT support or a technical service desk environment
* SaaS company experience is a plus! 🌟
Perks & Benefits 🎉
* Competitive salary 💰
* Flexible working options 🕑
* Pension contribution up to 3% 📈
* 25 days' annual leave including bank holidays 🌴
* Fun team events: BBQs, charity hikes, golf days, and more! 🎊
Why Join Us? 🌟
If you love solving IT puzzles, working with a friendly, supportive team, and want a role where you can grow your skills, this is the perfect opportunity!
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