Overview
We are currently looking to recruit a Sales Director for STILL UK. An integral part of the overall STILL UK Senior Leadership Team with responsibility to provide engaging leadership to develop & grow NTS with full P&L & Market Share responsibility and set the strategy & direction for all Sales Channels aligned to achieve all company goals.
Responsibilities
* Provide visible & engaging leadership to develop & grow NTS with full P&L & Market Share responsibility
* Proactively & collaboratively set the strategy & direction for all Sales Channels aligned to achieve all company goals
* Be accountable for the HSQE standards relevant to the areas of responsibility including customer satisfaction levels
* Drive collaboration across KION ITS (UK & EMEA wide) Supporting Functions for mutual success
Key Activities
To determine and formalise targets for the sales team and ensure accurate business forecasting and robust performance management processes in place To build and foster strong customer relationships ensuring that regular relevant customer contact is carried out within the team and appropriate escalations are in place Monitor and develop action plans to deliver improvement in the external customer satisfaction metrics To ensure all STILL Group sales tools are utilised appropriately and resulting management information reviewed and actions in place for continuous improvement To assist with the launch of new products & services into the market ensuring the sales division are trained as appropriate with the key data Be an active link between the frontline and sales support office to ensure processes completeness accuracy timeliness turnaround of order delivery & cash and customer satisfaction is optimised Responsible for all Human Resource requirements within the team working at all times in conjunction with the UK HR team To be a member of the STILL UK Senior Leadership Team and contribute to ensure Company Goals & Objectives both short & long term are acheived
Tasks and Qualifications
To deliver in the role effectively you need to be actively contributing towards the overall leadership of the business by engaging positively and supportively with colleagues in other business streams and putting the overall success of the business ahead of any departmental priorities.
Qualifications
* Experience of Senior Sales Leadership and Management
* Enable to develop a positive supportive and professional working culture with a focus on continuous improvement
* Robust commercial judgement including the use of 3rd party suppliers (cross hire) as well commercial review on truck level
* Personally able to engage with customer complaints as required
* Ensuring full adherence to Company policies and procedures including the KION Code of Compliance
* You will need to be able to demonstrate that you have technical understanding and you will need to have good IT / systems skills (particularly SAP and Excel)
* Experience in and comprehension of the Materials Handling Industry
Compensation
This role offers a competitive salary company bonus (paid annually) and a company car
Required Experience
Director
Key Skills
Business Development,Sales Experience,Direct Sales,Marketing,SAAS,Hotel Experience,Management Experience,Revenue Management,Salesforce,Sales Management,Enterprise Sales,negotiation
Employment & Vacancies
Employment Type: Full-Time
Experience: years
Vacancy: 1
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