TLC Care in Harrow is looking for a Client Experience Manager to lead the hotel services operation at Karuna Manor. This role involves managing multiple service teams, ensuring outstanding hospitality and wellbeing for residents and their families. The ideal candidate will have senior management experience in hospitality, a strong understanding of service operations, and cultural sensitivity. Knowledge of elderly care, dementia care, and health and safety legislation is beneficial. The position offers excellent career development opportunities within a supportive team.
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