Opportunity
We are looking for an Assistant Banking Manager, on a 12-month FTC basis, to join our Branch in Doncaster.
The role is responsible for the account administration of new and existing customers including significant direct customer contact, involvement with electronic banking, managing the inward account transfer process, dealing with customer payments, etc. The candidate will work as part of the Branch team to ensure the highest levels of customer service and to help achieve the goals on the Business Plan.
Key Responsibilities
* Preparation of facility letters and other account documentation.
* Completion of all documentary requirements for lending facilities following credit approval through to drawdown, including instructing and being the ongoing liaison point with lawyers and valuers, ensuring all conditions precedent and conditions of sanction are satisfied prior to drawdown (acting as a line of defence).
* Ongoing and annual account reviews to ensure compliance with the Bank's documentation and other requirements.
* Account administration of new and existing customers, providing excellent customer service and significant direct contact.
* Liaison with internal departments and external counterparties to deliver the highest levels of customer service and good administrative order.
* Support of marketing initiatives, assisting the branch in building positive and long‑lasting relationships with local professionals while undertaking daily responsibilities.
What We’re Looking For
* Strong ability to build professional relationships at all levels and represent Handelsbanken effectively. Significant contact with customers and external professionals; effective interpersonal and communication skills (written and verbal) are essential.
* Team player, flexible, proactive, conscientious, with a positive attitude. Integrity, discretion, and ability to work effectively under pressure are required. High attention to detail and an organised approach to work, with a demonstrated ability to maintain high levels of accuracy.
* Previous experience with lending documentation/security and AML/KYC procedures for personal and business customers or transactions is advantageous. High level of computer literacy (Microsoft Word, Excel) is essential. Training will be provided on additional internal IT systems.
Benefits
We provide a flexible benefits package designed with your well‑being in mind, including meaningful work, training and development opportunities, and support to help you thrive.
Equal Opportunities
The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. We strive to be an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio‑economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality and ethnic or national origin), veteran status, marital or civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.
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