Warranty Test Technician – Birmingham
Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.
Salary: Competitive + 25 days holiday + pension + life cover + training
Are you a hands-on problem solver who thrives on getting to the root of technical issues?
Do you want to work in a role where your analysis directly improves product quality and customer satisfaction?
We’re looking for a Warranty Test Technician to join our Birmingham team – a position where your expertise will play a key part in identifying faults, improving processes, and reducing warranty costs.
The Role
You’ll take ownership of analysing and testing customer warranty returns, confirming faults against OEM specifications and identifying root causes.
Your work will feed directly into product and process improvements, ensuring future issues are prevented and customer satisfaction remains high.
You’ll also be working closely with internal teams, suppliers, and customers, providing technical insights and supporting quality improvements across the business.
Key responsibilities include:
Analysing and testing warranty returns to confirm faults and determine liability
Performing root cause analysis and escalating trends for corrective action
Reporting findings in customer-specific formats within agreed deadlines
Maintaining calibration systems for all test equipment
Supporting continuous improvement initiatives and special projects
What We’re Looking For
Technical qualification (GCSE A–C, IVQ Technician Certificate, BTec First Certificate, or NVQ Level 2 equivalent)
Experience using hand tools, measurement equipment, and machinery
Strong data interpretation skills for root cause analysis
Proficient in Microsoft Excel and Word
Excellent problem-solving and communication skills
Ability to work independently and collaboratively
Preferred:
Knowledge of fuel systems, hydraulics, and electromechanical systems
What’s in It for You
Competitive salary
25 days’ holiday + bank holidays
Life cover at 3x base salary
5% employer pension contribution (after 12 months)
Ongoing training and career development opportunities
Access to wellbeing support
Paid leave for reservists
If you want a role where your technical expertise genuinely makes a difference, this is your chance to join a supportive, quality-focused engineering team. If you dont have an up to date CV, dont worry, we can sort that later.
Apply now or get in touch with Stewart Lupton at JSL Solutions – Automotive Aftermarket Recruitment.
JSL – Recruitment… The right way.
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Automotive Aftermarket Recruitment
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