Role Purpose
The Receptionist/Office Administrator will be the first point of contact for Portview Head Office, providing a professional, welcoming and efficient front‑of‑house service. In addition to reception duties, the role will provide general administrative and operational support across the Finance Department and wider business, as required.
The role is broad and flexible and requires a proactive individual who is comfortable supporting multiple functions while maintaining high standards of confidentiality, organisation and professionalism.
Key Responsibilities
Reception & Front‑of‑House
* Act as the primary point of contact for visitors to Head Office, always ensuring a professional and welcoming experience
* Manage incoming telephone calls, emails and deliveries, directing queries appropriately
* Maintain reception, meeting rooms and communal areas to a professional standard
* Coordinate visitor access, sign‑in procedures and health & safety requirements
Administrative & Office Support
* Provide day‑to‑day administrative support across the Finance Department and other Departments.
* Assist with document management and record‑keeping
* Support internal meetings by organising rooms, refreshments and documentation
* Assist with general office administration, including stationery, supplies and facilities coordination
* Assist with outbound postage requirements and collections
General Responsibilities & Business Support
* Carry out additional duties as reasonably required to support the effective operation of Portview Head Office
* Provide ad‑hoc support to other departments during busy periods or absences
* Comply with all Portview policies and procedures, including data protection, health & safety and information security
Essential:
* Previous experience in a receptionist, administrative or office support role
* Professional telephone manner and strong communication skills
* Excellent organisational skills and attention to detail
* Competent in Microsoft Office (Word, Excel, Outlook)
* Ability to manage competing priorities in a busy office environment
* Previous travel & expense experience
* Comfortable with supporting the wider business
Desirable:
* Familiarity with accounting or finance administration processes
* Experience working in a construction‑related environment
Personal Attributes
* Professional, approachable and reliable
* Flexible and willing to take on a varied workload
* Discreet and trustworthy, with a strong sense of confidentiality
* Proactive and willing to support colleagues across the business
Additional Information
This job description is not intended to be exhaustive. The post‑holder will be expected to undertake any other reasonable duties commensurate with the role and business needs.