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Water treatment sales account manager -west midland

West Bromwich
NCH Europe
Sales account manager
Posted: 13 August
Offer description

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Client:

NCH Europe


Location:

West Midlands, United Kingdom


Job Category:

Other

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EU work permit required:

Yes

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Job Reference:


Job Views:

23


Posted:

12.08.2025


Expiry Date:

26.09.2025

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Job Description:

At NCH Europe, we believe in ‘people doing business with people.’ We have developed and continue to grow a direct sales team to build customer connections, enhance our customer understanding, and drive market penetration. We exist because of our customers. With the latest technology, industry expertise, and quality solutions, we have the tools to best understand our customer requirements.

NCH Europe is part of NCH Corporation and was founded in 1919. We are a global leader within industrial maintenance and water treatment solutions with a presence in 50 countries worldwide. Are you driven and looking for your next challenge—a professional career with the opportunity to earn uncapped commission? If that sounds like you, we are seeking a sales representative to work with our ChemAqua division in the West Midlands area.

Key Responsibilities

* Achieve annual targets related to sales revenue, new customer acquisition, renewal contracts, and other KPIs set by your line manager.
* Self-generate sales leads through networking, referrals, and cold/warm calling, developing a strong sales pipeline.
* Identify and pursue sales opportunities with new customers, including one-off sales and contracts.
* Follow NCH's “Gears of Selling” sales process, ensuring thorough knowledge and application, presenting NCH Europe as a credible supplier.
* Collaborate with customers to optimize system efficiencies through innovative solutions.
* Manage customer orders using company technology, adhering to policies, procedures, and standards.
* Maintain post-sale relationships to ensure customer satisfaction, gather referrals, and uphold confidentiality and company image.
* Work closely with technical teams to meet customer needs.
* Provide first-class, timely customer service.
* Accurately enter and manage data within the CRM system.
* Perform service activities as required by business needs and contracts.
* Adhere to health and safety standards to protect staff and agents.

Skills, Knowledge, and Expertise

* Recent experience in customer contact, sales, and technical roles.
* Knowledge of boilers, cooling towers, and wastewater treatment systems is desirable.
* Experience in water treatment or specialty chemicals is advantageous.
* Familiarity with B2B sales and contract business culture is beneficial.
* Strong communication and influencing skills in face-to-face and phone interactions.
* Excellent planning and prioritization abilities to manage multiple demands.
* Proficiency with Microsoft Office, tablets, apps, CRM, and sales management tools.
* Valid UK driving license.

Benefits

* Competitive salary plus commission.
* Company car or allowance with fuel card.
* Comprehensive training and development opportunities.
* Company pension scheme.
* 25 days holiday plus bank holidays.
* Four times salary life insurance.
* Company sick pay.
* Discounts on leisure, financial, and retail products.
* Employee Assistance Program.
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