MCS Group is looking for an experienced Agile Business Analyst / Product Owner to support a series of process improvement and automation initiatives within a fast-paced business environment. This role is ideal for an Agile Business Analyst or Product Owner who is highly customer-focused, thrives on uncovering opportunities for improvement, and can translate business needs into clear, well-crafted user stories that drive delivery. This is a highly autonomous position where you will engage directly with stakeholders, map processes, and bring forward practical ideas for improvement. The successful candidate will be comfortable working at pace- delivering meaningful progress quickly while balancing pragmatism with quality. The Role Work with stakeholders across the business to understand workflows and operational challenges Collaborate with various business areas to understand existing processes, identify opportunities for automation and efficiency, and help shape solutions. Identify opportunities to streamline processes through automation and AI-enabled solutions Map current and future-state processes Write clear, high-quality user stories and acceptance criteria Support the delivery of automation initiatives from discovery through to implementation Promote a customer-centric mindset across initiatives The Person Demonstrable prior experience working as an Agile Business Analyst or Product Owner Proven track record delivering process automation initiatives Experience identifying automation opportunities across business processes Exposure to AI-enabled solutions or intelligent automation is highly desirable Familiarity with workflow, orchestration, or automation tools (e.g. Power Automate or similar) Understanding of low-code / no-code platforms Excellent stakeholder engagement and workshop facilitation skills Naturally customer-focused, with strong attention to detail when shaping requirements Able to work in a nimble environment, prioritising delivery and progress without getting stuck in complexity Assignment rate: Negotiable (DOE) Location: Belfast / Hybrid Duration: 6 months initially IR35: Outside Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google. Skills: business analyst product owner product manager business consultant AI Consultant process improvement