Primary Skills: UX Research (expert), Measurement Frameworks (advanced), Survey Design (advanced), Data Analysis (advanced), Usability Studies (intermediate)
Contract Type: Contract
Duration: 12 months
Location: Cleveland, UK (Remote)
#LP
Job Summary:
Responsible for creating and managing UX measurement frameworks, executing surveys, and conducting qualitative UX research studies to enhance content moderation and AI user journeys.
Key Responsibilities:
* Create and deliver a measurement framework for the Content Moderation and AI Critical User Journeys.
* Define measurement instruments and specifications including writing survey questions.
* Manage and execute the content moderation UX metrics program, including quarterly research reports.
* Collect and analyze Reviewer Satisfaction surveys, reporting on their effectiveness.
* Conduct qualitative UX research studies including usability studies, desk research, and heuristic reviews.
Must-Have Skills:
* Strong experience in defining UX measurement frameworks.
* Proficient in writing and analyzing surveys.
* Experience in conducting usability studies and creating comprehensive research reports.
Industry Experience:User experience research and measurement methodologies.
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)!
Industry Leaders in Tech Staffing
As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!