Senior ServiceNow Engineer (Contract) - Farnborough Our client, a reputable organisation, is hiring for a skilled Senior ServiceNow Engineer to join their team on a contract basis. This is an exciting opportunity to deliver impactful ServiceNow solutions that enhance platform maturity and support critical business initiatives. What you'll be doing: * Design and implement ServiceNow solutions, focusing on CSM and ITIL workflows, aligned with project milestones. * Lead integrations with enterprise platforms (CRM, ERP, third-party tools) using REST APIs and industry-standard patterns. * Develop technical designs, configurations, and build artefacts that are supportable and compliant with internal standards. * Configure and optimise workflows, business rules, notifications, UI policies, and forms to streamline IT and business processes. * Implement and refine Incident, Problem, and Change Management processes based on ITIL best practices. * Contribute to the evolution of the ServiceNow roadmap with expert recommendations and deliver agreed enhancements. * Provide knowledge transfer, documentation, and support to internal teams at key project stages. What you'll bring: * Extensive hands-on experience with ServiceNow, particularly in CSM and ITIL workflows. * Proven ability to deliver ServiceNow integrations via REST APIs. * Strong understanding of ServiceNow platform architecture and best practices. * Practical skills in JavaS...