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Applications are invited from enthusiastic and motivated people to join the Radiology administration team to provide clerical and administrative support in Radiology.
Booking Clerk – Radiology Administration Team
We are looking to recruit a Booking Clerk to join our administrative teams within Radiology. Working within our busy environment you will carry out administrative duties as part of the MRI Radiology Team, assisting in the daily provision of a professional service ensuring patients receive the best possible service.
Responsibilities
* Receiving and processing patient referrals
* Booking and changing appointments for patients via phone call, text message, or email
* Answering and signposting general enquiries from patients calling our appointments line
Qualifications
* Applicants should have at least 2 GCSEs (or equivalent) Grade C or above including Maths and English or an NVQ2 in the relevant subjects (or equivalent) e.g. customer care or administration.
* Knowledge and experience of NHS targets is essential as is the ability to work to tight deadlines.
* Demonstrable ability to work as an individual and as part of a team, being flexible, prioritising and organising work to meet tight deadlines while adapting to the changing needs of the service.
* Excellent oral and written communication skills, accuracy and attention to detail, and the ability to maintain confidentiality at all times.
* Good data entry/keyboard skills; basic understanding of medical terminology desirable.
* ECDL or CLAIT (or equivalent qualification) is also desirable.
Benefits
* Chance to make a difference to people in our local communities
* Career development opportunities
Lincolnshire Hospitals NHS Trust is a thriving university city and with the opening of the medical school provides all major specialties and a 24-hour major accident and emergency service. We are a teaching hospital and part of the Lincolnshire Community and Hospitals NHS Group.
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