Overview
First Response Finance are the Number 1 vehicle finance company and a Sunday Times Top 100 Employer. We are proud of it and value our people; we prioritise happiness, health, and work-life balance.
Pay and Benefits
* A starting salary of £27,955 along with an annual company bonus scheme
* Hybrid working available
* And many more!
Working Hours
* Monday to Friday: 09:00 - 17:30
* 1 in 4 Saturdays: 10:00 - 16:00 - Paid at time and a half or the option to take this as a day in lieu (subject to availability)
What will you be doing?
* Managing a geographical territory of dealer partners with the view of supporting the wider dealer direct goal of achieving 1,500 proposing dealers per month.
* Selling First Response and building relationships with dealers (predominantly via phone with the addition of WhatsApp) to win business for FRF.
* Visiting your dealers in person once per quarter.
* Working closely with all other areas of the business. In particular:
* The Marketing team, who you will work alongside to prospect dealers.
* The Underwriting teams to feedback on our product.
* Commit to feeding back market intelligence into the business and ensuring we take appropriate action to ensure we remain relevant in our market.
* Endeavour to ensure our dealer partners observe the correct standards of market conduct and treat our mutual customers fairly.
* Deliver a high level of customer service to both our dealer partners and customers on outbound and inbound communications.
What skills are we looking for in you?
* Someone who is highly motivated and self starting with a strong desire for results.
* An active listener and effective communicator via all means presented to you.
* Able to build strong business relationships with a variety of different personality types with a focus on quality service.
* Can identify and deal with any conflicts positively and objectively.
* Being up to date with market intelligence and utilising this knowledge to better improve service and product offering.
* The ability to sell First Response Finance with excellent knowledge of our product offering and service.
To apply for this role you must:
* Have previous phone-based experience (e.g., customer service, sales, or outbound calling)
* Have the full right to work in the UK.
* Hold a full UK driving license and access to a vehicle (with the ability to claim back mileage).
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