We are currently looking for an experienced Housing Service Development Officer to support the delivery of transformation and service improvement projects across a busy Housing Directorate. This Housing Service Development Officer role will focus on reviewing business processes, delivering service redesign projects and implementing operational improvements across housing services. The successful candidate will support housing transformation initiatives, project delivery and service improvements across operational and frontline housing functions. This Housing Service Development Officer position would suit someone with previous experience within housing transformation, service improvement, project management or housing strategy environments. The Role - Leading housing service improvement and transformation projects. - Reviewing existing business processes and identifying operational improvements. - Supporting implementation of change programmes across housing services. - Coordinating multiple projects and monitoring delivery against objectives and deadlines. - Managing project risks, issues and dependencies. - Producing process maps, reports, briefing papers and project documentation. - Supporting governance meetings, workshops and consultation sessions. - Working closely with housing teams, business intelligence, finance, HR and procurement. - Analysing performance data to support service redesign and operational improvements...