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As our End of life services Trainer, you'll be supporting the delivery of individual and group training/assessment sessions across our End of life services sites to ensure all colleagues are working in accordance with policies & procedures to deliver the best end of life care, support, and experience.
This role will involve travel to our sites across the south.
What you'll get..
* 31 days leave (including bank holidays), rising to 36 with service
* Life Insurance
* EAP (including 24/7 access to virtual GP and annual health check)
* Financial Wellbeing tools
What to expect..
* Support and deliver engaging virtual and classroom-based training sessions to all End of life services colleagues.
* Facilitate new starter training.
* Carry out regular colleague assessments of key skills to ensure a consistent high standard.
* Provide training support where a skills gap has been identified.
* Support and engage with the Academy design team to enhance and develop training courses.
* Maintain standards in line with KPIs, policies, legislation, and industry compliance.
* Spend time working within the End of life services operations.
What we're looking for..
* IT literate and a competent user of MS Office.
* Great communication skills with the ability to adapt to different learning styles.
* Organised with strong attention to detail.
* High level of understanding, empathy, and compassion.
* Confident in delivering training in group settings or on a one-to-one basis.
* Hold a full UK driving license (access to your own vehicle).
Training..
* Previous experience within the funeral industry is not required, as we’ll provide full training.
* Travel to other sites will be required.
About Us
We’re an independent Co-op, operating across the south of England, running convenience food stores, funeral homes, crematoria, natural/woodland burial grounds, and a Starbucks franchise. We’re owned by our members, have over 4,000 colleagues, and a purpose of working together for the benefit of our communities. We are committed to sustainable business and a fair, fresh approach for all. Join our team to serve local communities and put people first.
Successful candidates will undergo a DBS check as part of compliance requirements.
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