Work Pattern
* Sunday: 08:00-17:00
* Tuesday: 16:00-20:00
* Wednesday: 16:00-20:00
* Thursday: 16:00-20:00
* Saturday: 11:00-20:00
Join our team at M&S as a Customer Assistant in our Clothing & Home section
Become a champion of our stylish products, on-trend designs, and exceptional customer service. We're looking for passionate and fashion-forward individuals who are excited to dress the nation.
You'll be a brand ambassador, ready to recommend our latest fashion items. Through remarkable service, you'll ensure our customers feel valued every time they shop with us.
Responsibilities include:
* Providing excellent customer service on the shop floor and at service points
* Keeping the store clean and stocked
* Monitoring and achieving sales targets and promotions
* Engaging proactively with customers to understand their needs and make recommendations
* Building product knowledge to assist and recommend effectively
* Utilizing digital tools like the Sparks App and in-store devices to enhance customer experience
* Working effectively across various store areas and supporting team efforts
Key Capabilities:
* High levels of customer service
* Attention to detail and commitment to quality
* Openness to feedback and self-improvement
* Good communication skills
* Adaptability and teamwork
* Digital proficiency
Everyone's Welcome
M&S is committed to leading the retail industry into a greener, digital future. We promote inclusion, diversity, and equal opportunities, and welcome flexible working arrangements.
If you need reasonable adjustments during the recruitment process, please inform us when applying. We are dedicated to ensuring a fair and accessible process for all.
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