Role: Sales Administrator
Location: Cannock
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
Working Hours: 7:30am 4:30pm, Monday to Friday
BenefitsCompetitive Salary, Bonus Scheme, Pension Scheme, Free Lunches, Additional Holiday Allowance
We are looking for a highly organised and detail-focused Sales Administrator to support the day-to-day operations of a busy and growing online commercial function.
Working closely with the E-commerce Key Account Manager, this role will play a key part in ensuring the smooth running of sales and ecommerce administration, customer support, order processing, pricing accuracy, and internal coordination across departments.
This is a varied and administration-focused role, ideal for someone who enjoys working behind the scenes to keep processes running efficiently while delivering excellent support to both customers and internal teams.
Key Responsibilities
* Provide day-to-day administrative support to the E-commerce Key Account Manager
* Process and manage ecommerce orders, ensuring accuracy and timely turnaround
* Handle customer enquiries, quotations, and order updates via email and internal systems
* Maintain accurate product listings, pricing, and inventory information across ecommerce platforms
* Assist with monitoring sales, pricing, and order data to support commercial decision-making
* Support the coordination of customer accounts and ongoing account activity
* Liaise with internal departments including purchasing, marketing, customer service, and warehouse teams
* Ensure all customer and order records are kept up to date and accurate
* Assist with process improvements and general administrative duties across the ecommerce function
* Support the wider team with operational and commercial administration tasks as required
What Were Looking For
* Previous experience within administration, ecommerce support, commercial administration, sales support, sales administrator xxuwjjq or customer service
* Strong organisational skills with excellent attention to detail
* Comfortable managing multiple tasks and prioritising workload effectively
* Confident communicator with a professional and supportive approach
* Good IT skills and experience using Microsoft Office and internal systems
* Ability to work in a fast-paced environment and adapt to changing priorities
* A proactive and reliable team player with a positive attitude
This is an excellent opportunity for someone looking to build a long-term career within a supportive commercial and ecommerce environment.