Description We are looking for a Software Engineer to join our Customer Platforms team. Our team works with stakeholders across the business to deliver reliable, high-quality customer experience from end-to-end, from our corporate website to our critical business systems integration. The role requires strong technical expertise delivering secure, scalable and reliable systems, working with AWS, CI/CD automation, Python and TypeScript. You will be working closely with a friendly, high-performing, cross-disciplinary team with knowledge and interests across our business and software stack. Key responsibilities Infrastructure-as-code – working closely with the team to design and implement new features using AWS, terraform and GitLab. Observability and support – performing root-cause analysis of incidents and improving our OpenTelemetry/Grafana observability tools. DevSecOps – ensuring security, governance and compliance across our applications using a shift-left approach, monitoring vulnerabilities and implementing automated security testing. Continuous improvement and continuous delivery – ensuring we deploy confidently and quickly by improving and maintaining our testing and deployment processes in GitLab CI Data management – ensuring the integrity, reliability and security of our data across MySQL, PostgreSQL, MongoDB, Redis and Storyblok. Essential skills We expect a strong candidate to show experience and expertise in: Implementing and advocating a DevOps and DevSecOps culture AWS, especially Fargate, CloudFront, Lambdas, EventBridge and SQS Securing applications and data in a hybrid cloud CI/CD Automation, Infrastructure as Code in Terraform OpenTelemetry for observability Strong troubleshooting and analytical skills Desired skills We are also keen to talk about: Packaging, testing and running Python and Node.js applications Cost control and calculation in cloud environments API integration into business systems such as Salesforce, ServiceNow and D365 Asynchronous architectural patterns, including event-based architectures Authentication using OAuth2.0 or SAML Integration testing and data contracts Compliance with frameworks such as ISO270001, ISO9001 and ISO13485, GMP and GDPR