Operational & Strategic Advisory Manager
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Operational & Strategic Advisory Manager
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Serving our customers, communities, and planet a little better every day.
About the role
Serving our customers, communities, and planet a little better every day.
Salary - from £43k + annual bonus & benefits
Work Level - 2
Location - Edinburgh, Glasgow
Office Attendance - Our roles are hybrid; however, you should be able to attend your contractual office 2 days per week for this position.
Closing Date - Applications close Friday 30th May
This is an exciting time to join Insurance & Money Services and to be a part of our success story as we continue to grow, innovate, and meet the needs of more Tesco shoppers.
We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for. And that means we always work with heart. Whether we’re helping our customers or looking after our people, you’ll find there’s a warmth and friendliness to everything we do.
We are looking for an Operational and Strategic Advisory Manager to join our Conduct & Controls team. You will provide advice and guidance to our Future Partnerships & Money Services business on operational and strategic risk matters and help maintain the integrity of, and compliance with the risk management framework.
You will play a key role in ensuring Future Partnerships & Money Services has a robust risk and control environment and help embed risk knowledge and understanding across the business though regular communication and on-going knowledge sharing.
You will be working alongside assurance and oversight colleagues as part of the broader Conduct & Controls team and have the opportunity to engage with a wide range of stakeholders from across the business.
You will have the opportunity to gain experience and develop within the role, as well as broader opportunities within the Conduct & Controls team and wider business.
What you’ll be doing
* Providing technical expertise to support the business with the management of risks, controls, issues, and events.
* Facilitating Risk & Control Self-Assessment across Future Partnerships & Money Services.
* Analysing risk data to provide insight and identify opportunities to simplify and add value.
* Co-ordinating the production of the pack for the Risk Forum.
* Planning and prioritising work to meet commitments and foreseeing and resolving potential bottlenecks and delays.
* Engaging in local risk fora, providing credible risk opinion and expert knowledge of the Risk Management Framework.
We need you to have
* Considerable experience working with Risk Management Frameworks and undertaking risk and control self-assessment.
* Confident communicator with the ability to interact with stakeholders at all levels, building trust and gaining commitment through integrity, cooperation, and flexibility.
* Ability to translate risk opinion into measurable and timely actions.
* Initiative-taking mindset with excellent planning and time management skills.
And if you have any of these, even better
* Excellent collaborator who champions risk management in all aspects of the role and beyond.
* Superb attention to detail, producing accurate, high-quality reporting.
* Creative thinker and analytical mindset with a focus on solutioning.
We don’t expect you to tick every box, and if you feel you hit the majority of the brief, it’s worth exploring to further develop your career here with us.
What’s in it for you?
* Prepare for your retirement with our colleague pension scheme.
* Private Medical Insurance (WL2+) and a virtual GP Service for you and your family 365 days a year. Access to Critical Illness Cover.
* Performance related annual bonus.
* Indulge in a generous holiday allowance of 7.2 weeks, with the opportunity to buy more
* Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday. As an added perk, we’ll give you a second card to share with someone else.
* Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave.
* A place to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.
* Access to a Green Car Leasing Scheme.
* Take part in our Buy as you Earn and Save as your Earn share schemes.
Everyone’s welcome
We want all our colleagues to always feel welcome and be themselves. We are committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.
Additional Information
We also know the importance of balancing work with life’s other commitments. Please talk to us at interview about the flexibility you need, as we’re committed to exploring part time and flexible working opportunities, at every level of the organisation.
Why Tesco Insurance and Money Services?
Seeing your impact all around you: there's no better feeling.
Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day.
We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for.
Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome.
So, if you want a career where you can do good and feel good, you've found it.
Let's make everyday a little better.
Our story
Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference.
We began life in 1997 and now help more than 2 million customers protect what matters to them.
We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centers are open seven days a week.
Delivering great customer service means having great people behind the scenes – people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers.
How to apply
We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.
Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Finance and Sales
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