Live Chat Location: Wythenshawe Salary: £24,500 per annum Working Hours: Full-time, Hybrid (3 days WFH, 2 days office) Contract Type: Permanent Time Recruitment is proud to represent a fast-growing, forward-thinking insurance provider in their search for a talented Customer Support Agent. This is an exciting opportunity to join a dynamic team that values fresh thinking, customer focus, and continuous improvement. Why You'll Love Working Here This company doesn't just offer a job - it offers a vibrant, supportive environment where your ideas matter and your growth is prioritised. Benefits include: 25 days holiday plus bank holidays, with an additional day for each full year of service (up to 28 days) Birthday day off Smart working policy - 3 days from home, 2 in the office Casual dress code Free onsite parking Monthly free lunch in the office Free fruit weekly Volunteering leave - up to 2 days per year Enhanced sick pay after 12 months Employee Assistance Programme - 24/7 confidential support Cycle to Work scheme Financial support for professional qualifications Quarterly staff recognition awards Annual social events - think boat parties, race days, and more Enhanced maternity/paternity/adoption/fertility support The Role As a Customer Support Agent, you'll be the first point of contact for customers via live chat, email, and CRM systems. You'll deliver exceptional service, resolve qu...