Location: High Wycombe
Overview
Are you passionate about sustainability, community engagement, and driving service improvements? We are seeking a proactive and dynamic Recycling Improvement Officer to join our team on a 12-month fixed-term contract. This role is pivotal in enhancing recycling services, improving recycling rates, and delivering projects that benefit residents and the environment.
About us
Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally.
We are a fast paced team managing a complex outsourced waste collection and street cleansing contract in the south of Buckinghamshire as well as providing services in the North of the County through its in-house team. You will work closely with Veolia and other key stakeholders focusing on embedding changes, innovation, efficiency, and customer satisfaction.
We are looking for an individual with excellent customer service skills, organisational skills and who can form excellent working relations with a wide range of internal and external partners, to enhance the reputation of the Council.
About the role
As a Recycling Improvement Officer, you will lead and support key projects including but not limited to the rollout of food waste collection service to flats with communal services and reduction of contamination in recycling bins.
You will work closely with Veolia’s Project Officer, the wider waste team, and colleagues across North Waste Services to:
1. Plan, organise, and deliver service improvement projects
2. Analyse data to tailor communications and interventions
3. Lead public engagement and education campaigns
4. Coordinate service rollouts and liaise with suppliers and management agents
5. Conduct site audits and inspections to ensure services meet residents’ needs
This role requires a full driving licence and involves regular site visits.
Any-Desk – hybrid working between High Wycombe and Aylesbury and working from home.
About you
We are looking for a motivated and organised individual who:
6. Has experience in project management, service improvement, or public engagement
7. Is confident in analysing data and using insights to inform decisions
8. Understands waste legislation and environmental policy, including the Environment Act
9. Communicates effectively with diverse audiences, including residents, schools, and community groups
10. Is comfortable working independently and collaboratively across teams
11. Has strong IT and digital communication skills
12. Holds a full UK driving licence
If you’re ready to make a tangible impact on waste and recycling services and help shape a more sustainable future, we’d love to hear from you.