Amazon is looking for a Second Line Support Engineer in Swansea, UK. In this role, you will diagnose and resolve technical support issues while maintaining high-quality service.
Responsibilities include resolving escalated tickets, documenting procedures, and collaborating with the engineering team for complex issues. A Bachelor's degree in computer science and experience with programming or scripting languages is preferred.
Join Amazon, an equal opportunity employer committed to diversity and inclusion in the workplace.
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