Solutions specialist

Salary: £45,163 - 45,163 per year Requirements: Relevant IT qualifications such as CITP (Chartered IT Professional) ITIL 4 Foundation or higher, with experience working within an ITSM-structured environment Experience working in similar roles within organisations with complex IT services, several hundred users, and multiple business-critical applications In-depth knowledge of housing management and related applications, especially Aareon QL, Aareon 1st Touch, and DRS Experience administering, supporting, and developing housing management and related systems Understanding of working with systems, processes, and data, and presenting them to meet the needs of the business and stakeholders Good awareness of information security threats and mitigations Responsibilities: Design, build, and test IT solutions to meet business needs aligned to the agreed IT strategy and reference architecture Work with other IT colleagues and business teams across One Manchester to successfully transition solutions into business and IT operations Technologies: Support ITIL ITSM Security More: We are One Manchester, a social housing provider owning and managing over 12,000 homes across central, south, and east Manchester. We are passionate about providing good quality homes, great services, and real opportunities for our customers and communities. Alongside housing, we invest in new and existing homes and provide money advice, wellbeing support, employment and training support, and partnerships that help drive inclusive growth. We offer a supportive, flexible working environment and are committed to equality, diversity, and inclusion. We are also transitioning to agile working in many of our roles and aim to support flexible working where possible. The role is full time, permanent, based in Manchester, and is offered at £45,163.53 per annum. last updated 24 week of 2026