Job title: HR Operations Officer (Grade 4) – 12 Month Fixed Term Contract
Location: Service Headquarters, Maidstone – mixture of office and home working – 3 days per week in office (with travel countywide, based on needs)
Hours: Full time – 37 Hours per week
Pension: Automatic membership of the Local Government Pension Scheme – career average pension scheme with 16.5% employer contribution
Holidays: 28 days holiday in addition to entitlement to bank/ public holidays
Base salary: Grade 4 - £28,635- £31,609 per annum depending on experience
Ref: R001024
Closing Date: 06/09/2026
This role is part of Kent Fire and Rescue Service (KFRS).
What you’ll do
* Undertake and manage all administration related to leave of absence, recruitment, onboarding, contract changes/variations, and leaver administration.
* Process and validate all payroll actions and instructions accurately each month.
* Prepare, validate, and process all documents relating to employment changes, including new starters and leavers documentation, maintaining accurate records within the HRIS system to reflect updates and ensuring compliance with GDPR.
* Conduct exit interviews with departing colleagues, capturing key insights and accurately recording the outcomes, and escalating any concerns to the relevant HR team when required.
* Liaise effectively with the Payroll and Finance teams to resolve any issues related to pay, pensions, and benefits.
* Assist in the design and updating of manager guidance, toolkits, and/or HR policies/procedures, ensuring all changes align with current employment regulations and organisational standards.
What you’ll bring
* Practical and procedural knowledge of HR administration processes, including producing documents, data input, and maintaining records in a secure environment.
* Detailed understanding of confidentiality requirements and GDPR regulations for handling sensitive employee data.
* Knowledge and understanding of HR best practice.
* Skills in using HRIS, specifically iTrent (desirable).
* Advanced proficiency in Microsoft Office, particularly Word and Excel, with the ability to create, edit, and analyse documents and data.
* Part or fully qualified CIPD or a wide experience across all aspects of HR administration.
Additional benefits we’re offering
* Blue Light Card discount scheme.
* A range of family friendly policies including promoting work-life balance.
* Access to health and wellbeing services and advice.
* Access to LinkedIn Learning online training.
* Free parking.
* Above all you’ll become part of a service that is committed to the safety of our community.
As a Public Sector organisation with added responsibilities under the Equality Act, 2010 the candidate must demonstrate an understanding of what is meant by Equality, Diversity, and Inclusion and how this fits in with their everyday work.
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