Job Description
Operations Assistant working within an underwriting team you will predominantly deal with the administrative and processing workload.
Key Responsibilities
* Provide day-to-day administrative and operational support to underwriting teams across multiple lines of business
* Support the processing of risk set-ups, endorsements, renewals, and policy documentation, ensuring accuracy and timeliness
* Act as a key point of contact for outsourced support
* Ensure tasks are completed in line with agreed SLAs and operating procedures
* Liaise with underwriters and operations colleagues to support smooth workflows and reduce delays
* Maintain consistent operating standards across both Company Market and Lloyd's Syndicate environments
* Support underwriting teams across Marine, Financial Institutions, Aviation, Property, Cargo, and T&L lines
* Keep process documentation and knowledge materials up to date
You will need
Previous Insurance admin/operations/underwriting support experience and to be available within 1 week.
* Experience in underwriting operations, insurance administration, or a similar support role within the London Speciality Insurance Market
* Understanding of Company Market and/or Lloyd's environments
* Experience using systems such as Eclipse, PPL, Whitespace, or similar
* Good understanding of the policy lifecycle (submissions, endorsements, renewals)
* Comfortable working in a structured, process-driven environment