Our client owns and operates more than 2,000 tractor trailers, employs over 6,200 individuals, operates over 23 million square feet of contract and public warehouse and distribution space and generates $1B+ in revenue annually. They are a fully integrated Supply Chain solutions provider, offering Logistics, Distribution, Transportation, Intermodal, Global Shipping, Real Estate and Packaging services across the United States.
Strategic Brokerage Account Manager
Job Type: Full-time; On-site
Responsibilities
* Effectively identifying key decision makers, their needs and managing and growing shipper relationships on assigned accounts.
* Will be managing bids and government contracts.
* Understanding market conditions and utilizing tools and resources provided to accurately price to strategically position the company and win business and grow revenue.
* Creating account specific business plans and conducting pipeline reviews and presenting growth opportunities and risks.
* Conducting regular client meetings, business reviews and presenting client with value prop, KPI dashboards and performance metrics.
* Supporting dedicated sales resources by having consistent communication with sales on opportunities, as well as proactively identifying and communicating issues/threats.
* Proper positioning of brokerage services within the company network.
* Response to sales inquiries and providing pricing on transactional based business as well as pricing proposals where applicable.
* Ensuring proper follow up and management of all loads.
* Breaking through internal obstacles that limit growth/service consistent with company deliverables.
* Clear communication of service expectations and exceptional customer service/follow-up with all parties involved.
* Foster growth in brokerage business through collaboration with all Departments and willingness to ensure customers’ needs are met.
Experience
* BA or BS degree is preferred
* 3-5 years of Brokerage experience preferred working with domestic Truckload, LTL, and Intermodal shipments
* Experience in Account Management is a plus
* Familiarity with DOT trucking regulations (Hours of Service, Claims etc.)
* Proficient in using MS Office Applications (Word, Excel, and PowerPoint)
* Ability to work in fast paced environment that involves learning and using multiple applications and handling a high volume of phone calls
* Excellent oral and written communication skills
* Exceptional communications and conflict resolution skills
* Rudimentary knowledge of TMS programs used for brokerage services
* Market knowledge of truckload lanes and rates
* Individual commitment towards sharpening existing or acquiring new skills as required by demands of the business or customers.
* Ability to work a flexible schedule based on shipment volume.
This position offers a competitive base salary.
#J-18808-Ljbffr