As a Customer Account Manager you will be involved in the whole process of providing loans to our customers. Initially you will be speaking to customers enquiring to the local branch, establishing the requirements of the customer and their affordability, processing the loan agreement, and ensuring that the customer is supported through the full lifecycle of their loan. This role requires strong communication skills and excellent rapport building on both the phone and face to face, alongside having an excellent eye for detail. We are passionate about our customers and our employees demonstrate this daily in delivering excellent customer service and positive outcomes in the interactions we have with them. Previous experience in financial services not necessary as full training provided. If you have the following skills, then a Customer Account Manager role could be right for you:
* Customer Focused
* Strong Communication skills and Confidence
* Self-Development
* Team Work
* Enjoy working with targets
Evlo are currently recruiting for Customer Account Managers. Evlo is an established market leader in consumer finance with over 15 years of successful history. Winners of MoneyFacts Best non‑mainstream lender in 2020, 2021 & 2022, we offer dynamic and exciting growth opportunities for candidates – supported by a superb range of benefits! With customers at the heart of everything we do, we are proud that they rate us 4.7 stars out of 5 on TrustPilot and 4.9 out of 5 stars on Feefo.
At Evlo employee satisfaction is key and we are committed to being a great place to work. Evlo has an active Employee Forum, dedicated Mental Health First Aiders, Social and Charity Committees, and is also a proud foundation partner with Mindset magazine – the UK's leading mainstream magazine dedicated to the health of the mind, supporting our dedication to supporting healthy minds and mental health in the workplace.
Successful applicants will be provided with comprehensive training in the form of our company induction, delivered to you in your branch. Salary is competitive alongside a monthly bonus scheme. This is supported by an extensive range of benefits:
Benefits
* Private Healthcare for you and your partner
* Life Insurance
* Excellent company pension 3% employee to 8% employer contribution
* 25 days holiday plus Bank Holidays (you can even buy and sell holiday days if needed!)
* Dental Plans
* Health MOT's
* Cycle to Work vouchers
* Taste discount cards
* Techsave scheme
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