NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The Role
The Emergency Complex at Glasgow Royal Infirmary comprises the Emergency Department and Acute Assessment Unit, managing approximately 350 patients per day. The complex cares for a varied range of patients from the Northeast of Glasgow. We require an experienced Band 3 Clinical Support Worker to join our Emergency Department Team.
You will work within the nursing and multi‑professional team to ensure a high standard of care to a defined patient group, competently performing the necessary technical, invasive and physical aspects of care. It is preferable that you are competent in extended roles (ECG recording, venepuncture, cannulation, as a minimum). Applicants should have previous experience of working in an Emergency Department or Acute Assessment Unit or equivalent acute experience.
This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).
Duration, Location, & Working Pattern
Salary is pro rata for part‑time hours. There are four posts available with the following hours per week and contract durations:
* 36 hours permanent
* 22.69 hours permanent
* 34.1 hours permanent
* 36 hours per week, fixed‑term for 12 months
These roles are based at Glasgow Royal Infirmary. The shift pattern is 11.5 hours rotational over 24 hours and 7 days.
Key Responsibilities
* Assist patients with activities of daily living including personal hygiene and dressing while adhering to manual handling procedures and policies.
* Support the delivery of patient care as defined by the context, purpose and philosophy of the Health Care team to which they contribute.
* Share responsibility for key aspects of care delivery, demonstrating an awareness of cost efficiency and safety.
* Provide patient care in support of a Registered nurse to ensure delivery of a high quality of patient care.
* Record and report patient observations in care plans to ensure maintenance of accurate and up to date records.
* Co‑operate with and maintain good relationships with other disciplines that are attending and treating clients to maximise patient care.
* Maintain good relationships and an empathic approach to clients’ carers and relatives and refer them to a trained nurse for any questions they may have on the clients’ condition or for any suggestions or complaints that they wish to raise.
* Report observed changes in the clients’ physical/psychological needs and participate in maintaining accurate and up‑to‑date records to ensure effective communication.
* Work within Divisional policies and procedures to ensure maintenance of safe working practices for patients and colleagues.
Knowledge, Training, Qualifications and Experience Required
Please see attached Person Specification.
What We Offer
* A minimum of 27 days annual leave, increasing with length of service, plus public holidays.
* Membership of the NHS Pension Scheme, including life insurance benefits.
* Salary Sacrifice Car Benefit Scheme.
* Development opportunities including study bursaries, e-learning and classroom‑based courses.
* Enhanced pay for working public holidays.
* NHS discounts on a wide range of goods and services.
* Confidential employee support and assistance, including counselling and psychological therapies.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community and is committed to promoting equality, diversity and inclusion. We are proud of the diverse workforce we employ. By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
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