Overview
The Vacancy
We have an opportunity for a customer focused individual with great social and administrative skills, who loves building relationships to join our centre team. As the Centre Coordinator, you will be the first point of contact for anyone entering the building and you’ll be responsible for providing exceptional customer service, going above and beyond to ensure everyone who visits us feels at home.
Responsibilities
* Ensuring a warm, welcoming, helpful, efficient, and responsive reception service for customers, telephone callers and visitors to the Centre.
* Assuming role of Fire Marshall and co-ordinating fire evacuations as required.
* Liaising with all existing and potential new customers to strengthen and increase good customer relationships by understanding them and their business.
* Ensuring all day to day customer needs and complaints are handled quickly, efficiently and to ensure total customer satisfaction.
* Organising customer events and preparing meeting rooms.
Bring your personality to work
We look for a great team player who is sociable, outgoing and who can bring their own style to our fun, thriving work environment.
To Be Suitable For This Role, We Look For
* Experience of working in a strong customer facing environment
* Proven experience in customer care and ability to resolve customer complaints
* Strong MS Office skills along with knowledge of other basic IT packages
* Excellent communication skills, both verbal and written
* Fluency in English
The Company
As a member of the Workspace family, you are part of a team responsible for the office space of 4,000 of the capital’s brightest businesses. We’re far more than a serviced office landlord – we offer an environment that puts community first.
Our vibrant internal culture empowers our employees to give exceptional customer service and thrive in their role. This has led to 91 percent of our employees saying they would recommend Workspace as a great place to work, 88 percent saying they are proud to work for the company, and 91 percent praising Workspace’s commitment to environment and social responsibility.
Our focus on our social and environmental responsibilities is a source of great pride, from our approach to property renovation to our Carbon Net Zero commitment and neighbourhood programmes.
If all of this sounds up your street, apply now to join the Workspace community today.
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