The Role
We’re looking for a proactive and experienced IT professional to join our dynamic IT team. This is a fantastic opportunity to play a key role in supporting and shaping a modern, forward-thinking organisation.
Reporting to the Head of IT, you’ll be instrumental in maintaining and enhancing our network and server infrastructure, ensuring our systems run smoothly and efficiently. You’ll work across a wide range of technologies, gaining exposure to both day-to-day support and exciting project work.
This role is ideal for someone who enjoys a fast-paced environment, thrives on solving problems, and takes pride in delivering excellent service. You’ll collaborate with colleagues across the business, making a real impact while continuously developing your own skills.
Site based: PO21 3PX
What You’ll Be Doing:
* Supporting and maintaining core IT infrastructure, including servers, networks, firewalls, and backup systems
* Acting as a key point of contact for IT support, helping users resolve issues quickly and effectively
* Monitoring systems proactively to prevent issues before they arise
* Contributing to the design and implementation of network solutions (LAN, WAN, and wireless)
* Supporting and delivering IT projects alongside day-to-day operations
* Managing and maintaining Active Directory and other core Microsoft services
* Identifying and driving improvements to systems, processes, and technologies
* Creating and maintaining clear, high-quality documentation and user guides
* Providing user training and guidance to improve overall IT adoption
* Taking part in an on‑call rota to support critical incidents (approx. 1 week in 7)
What We’re Looking For:
* 3–5 years’ experience in a network or infrastructure support role
* Strong hands‑on experience with servers, networking, and security technologies
* A proactive, solutions‑focused mindset with a passion for continuous improvement
* Excellent communication skills, with the ability to explain technical concepts clearly
* A strong customer‑focused approach and commitment to delivering high‑quality service
* Ability to manage priorities and work effectively in a fast‑paced environment
Technical Experience:
You’ll have solid experience in several of the following:
* Virtualisation technologies (ideally VMware)
* Microsoft Windows Server 2016 & above
* Active Directory and Group Policy
* Microsoft Exchange
* Cisco switching and VLANs
* Firewall technologies (preferably FortiGate)
* Network monitoring and printing solutions
* Structured cabling (including Cat5 termination)
Nice to Have (but not essential):
* Knowledge of ITIL practices
* Microsoft or Cisco certifications
* Experience with HP server hardware
* Microsoft Skype for Business or SharePoint
* Cisco wireless technologies
* Exposure to ERP or telephony systems
Why Work for Barfoots?
* Investors In People Silver Award status.
* Company pension scheme
* 24/7 Online GP access
* Life Assurance
* Employee Assistance Program
* Benefits Platform
* Development opportunities
* Discounted leisure membership
* Discounted vegetable box scheme
* Cycle to work scheme
* Free onsite parking
* Approved training centre for Highfield qualifications
* Committed to Sustainability
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