Process Manager - apetito UK
In support of our commitment to continuous quality improvement in New Product Development, we are seeking a Process Manager with a passion for delivering great food. You will work closely with Production, Product Development and Technical teams to improve testing, monitoring and controlling of manufacturing processes and identify ways to improve quality in our finished meals. This will include managing and conducting an on-going programme of process audits, day-to-day process monitoring, validation of equipment and processes, supporting the introduction of new and improved processes and identifying and implementing process controls. This role suits someone with experience in food manufacturing, strong attention to detail and a flair for problem solving in a collaborative environment.
About apetito and our approach: apetito is the UK's leading food supplier to the health and social care sectors, serving more than 1,300 care homes, health care and education settings. Our meals are crafted by dieticians and chefs, then frozen to lock in the goodness. Wiltshire Farm Foods, our sister company, is the UK's leading ready meal supplier, cooking and delivering over 330 different frozen ready meals across the UK.
Responsibilities
* Conduct extended process trials and monitoring post launch for new and improved products.
* Trial existing products through new processes.
* Proactively identify opportunities to improve quality, reduce failure and minimize variability.
* Support new and improved product trials.
* Identify, support and drive the implementation or improvement of key process controls for staged positive release.
* Undertake process audits and lead on process investigations in case of failure or complaints.
* Oversee ongoing process validation of equipment and operations.
* Engage with key internal stakeholders to collaborate on process improvement and best outcomes.
* Work with stakeholders to establish appropriate quality attributes and standards considering operational capabilities.
* Identify and deliver cost-saving opportunities through improved processing efficiencies and methods.
* Drive the Quality agenda forward and resolve process-driven quality complaints.
* Provide training and coaching to process stakeholders.
Essential
* Sound operational experience in food process, Product Development, Engineering, Food Safety, Quality or Manufacturing within food operations
* Methodical with a keen eye for detail
* Ability to adopt a wide range of approaches to problem solving
* Good interpersonal, communication and influencing skills
* Experience of inter-departmental collaboration to achieve shared objectives
* Ability to work independently and manage short-term priorities
* Proactive hands-on approach
* Customer focused and passionate about great food
Desirable
* Degree, or equivalent experience
* Demonstrable track record of successful process development
* Experience within ready meals
* Chilled or frozen food manufacturing
* Competitive salary - accredited Living Wage employer
* 25 days holiday per year, plus bank holidays
* Option to purchase up to 5 additional days holiday per year
* Discretionary annual bonus scheme
* Pension scheme - employer matched contributions up to 4%
* Life assurance scheme worth at least 1x annual salary
* Subsidised canteen
* Free parking
* Free turkey or voucher at Christmas
* apetito perks scheme including salary sacrifice options and retail discounts
We are committed to an inclusive workplace and sustainable practices aligned with our goal to reach Net Zero by 2040.
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